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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Larry Dennis

Larry Dennis

April 21, 2025

5  out of  5
rating by Larry Dennis
"Great service when l come in to store, otherwise l pay by mail"
We responded:
"Thank you, Larry, for your positive feedback! I'm glad to know you enjoy the service when visiting our office. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Ken Stinnett

April 4, 2025

5  out of  5
rating by Ken Stinnett
"Agent's office was very helpful."
We responded:
"Thank you, Ken, for sharing your experience! I'm happy to know our office was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Ashley Childers

March 28, 2025

5  out of  5
rating by Ashley Childers
"Best customer service ever!! Took the time to go over everything and make sure I understood each detail of my coverage"
We responded:
"Thank you, Ashley, for your wonderful feedback! I'm glad to know that you appreciated the time spent going over your coverage details. It's important to us that you feel informed and confident in your insurance choices. If you have any more questions or need any other assistance, don't hesitate to reach out!"
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Bryan Osborne

March 22, 2025

5  out of  5
rating by Bryan Osborne
"We just moved our home and auto policies to State Farm from another major insurer because we felt we were being overcharged and got anemic responses when asked if this could be right. A friend connected us with her SF agent via the office manager/specialist Nicole. The quote process was super easy and Nicole made it so I could do a true “apples to apples” comparison, down to the tiniest coverage detail. Thanks to Nicole, we are now saving about 30% on Homeowners Insurance and close to 50% on what we were paying for auto. Effortlessly!! Why didn’t I look into this before? Funny thing is, when we canceled our old company, they said our cost dropped quite a bit on the upcoming renewal. It was closer to our new cost with SF, but still more. They may have saved us had they told us they made changes after I inquired. Crazy. We are happy now. Don’t let loyalty to a company lull you into paying ALOT more than what you should."
We responded:
"Thank you, Bryan, for sharing your experience! I'm glad to hear that Nicole was able to assist you with a seamless transition and provide a detailed comparison. It's great that you're now enjoying significant savings on your insurance. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Jamie Weinand

March 12, 2025

5  out of  5
rating by Jamie Weinand
"Wonderful agency. Very knowledgeable. Took the time to listen to our specific needs. Bonus, CUTE office dog!"
We responded:
"Thank you, Jamie, for your wonderful feedback! I'm glad you found our team knowledgeable and attentive to your needs. And yes, our office dog certainly adds a special touch to the atmosphere! If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
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Sierra Hernandez

March 10, 2025

5  out of  5
rating by Sierra Hernandez
"They took the time to answer all my questions and show me all my options without feeling pressured. Been with them already for 5 years and have never had any issues."
We responded:
"Thank you, Sierra, for sharing your experience! I'm happy that you felt comfortable and informed while exploring your options with us. It's wonderful to know you've been with us for 5 years without any issues. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
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Preston Abbott

March 3, 2025

5  out of  5
rating by Preston Abbott
"Carrie is an absolute rockstar! She is by far the most knowledgeable insurance professional I have ever encountered. I will highly recommend her services to anyone looking for new insurance!"
We responded:
"Thank you, Preston, for your fantastic feedback! I'm glad to hear that Carrie made such a positive impression with her expertise. Your recommendation means a lot to us. If you ever need assistance or have questions, don't hesitate to reach out. We're here to help!"
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Ryan Ogan

February 27, 2025

5  out of  5
rating by Ryan Ogan
"Preston was very friendly, funny, and very great experience working with him on our new insurance policy with state farm 10/10 best experience with insurance agent recommend Preston at State farm and he is wearing khakis ! 😉"
We responded:
"Thank you, Ryan, for sharing your experience! I'm glad to hear that Preston made your insurance journey enjoyable and fun. It's great to know he left such a positive impression, even down to his khakis! If you have any more questions or need assistance in the future, feel free to reach out."
Profile photo of nicole

nicole

February 17, 2025

5  out of  5
rating by nicole
"Excellent staff with compassion and diligence! Carrie reached out to meet with me to touch base on my coverage and make sure I understood my policy & got the best value out of what I have set up. I was also able to meet with Scott a few days later at the office and go over tons of questions about my retirement & pick his brain. He was soo helpful, and I couldn’t be more appreciative that they reached out to me and got me up to speed on both my insurance and my investments. Thank you!!!"
We responded:
"Nicole, thank you for your kind words! I'm glad to hear that Carrie and I could assist you with your coverage and address your questions about retirement. It's wonderful to know you feel more informed about your insurance and investments. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!"
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j s

February 4, 2025

5  out of  5
rating by j s
"Carrie was very helpful and outgoing. I've been with them for a couple years now and will continue to use state farm for all of my insurance needs!"
We responded:
"Thank you, J S, for your wonderful feedback! I'm happy to hear that Carrie was helpful and outgoing. We're grateful for your continued trust in us for your insurance needs. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Allen Cabrera

January 29, 2025

5  out of  5
rating by Allen Cabrera
"They helped me gain a clearer understanding of my policy and presented various options to reduce my premium costs."
We responded:
"Thank you, Allen, for sharing your experience! I'm happy to know that our team was able to clarify your policy and present options to help lower your premium costs. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Richard Hutchcroft

January 28, 2025

5  out of  5
rating by Richard Hutchcroft
"Wonderful as usual!!!!"
We responded:
"Thank you for the five-star rating, Richard! - Scott Davidson - State Farm Insurance Agent, Independence, MO"
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dennis allison

January 15, 2025

5  out of  5
rating by dennis allison
"Super friendly, and makes things easy to understand! Highly recommended."
We responded:
"Thank you, Dennis, for your wonderful feedback! I'm happy to know that you found our service friendly and easy to understand. Your recommendation means a lot to us. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
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Dana Allison

January 15, 2025

5  out of  5
rating by Dana Allison
"Loved spending the time going over our policies with Carrie. She was awesome!! Loved the office dog too"
We responded:
"Thank you, Dana, for your wonderful feedback! I'm glad to hear that Carrie provided such a great experience while reviewing your policies. Our office dog is always a hit, and we're happy you enjoyed the visit. If you have any questions or need further assistance, feel free to reach out anytime."
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Thomas Tommy

January 14, 2025

5  out of  5
rating by Thomas Tommy
"Awesome saved me bunch of money and friendly service"
We responded:
"Thank you, Thomas, for your fantastic feedback! I'm glad to know that our service was friendly and helped you save money. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Amy Trokey

January 13, 2025

5  out of  5
rating by Amy Trokey
"Fantastic customer service!"
We responded:
"Thank you, Amy, for your wonderful feedback! I'm delighted to know that you had a fantastic experience with our customer service. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Anne Sheall

January 10, 2025

5  out of  5
rating by Anne Sheall
"Very prompt in addressing my issues. All staff very knowledgeable and courteous"
We responded:
"Thank you, Anne, for your wonderful feedback! I'm glad to know that our team was prompt and knowledgeable in addressing your concerns. We strive to provide courteous service, and it's great to see that reflected in your experience. If you have any more questions or need assistance in the future, feel free to reach out to us anytime!"
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Karma Anderson

December 12, 2024

5  out of  5
rating by Karma Anderson
"Very helpful love working with Carrie!"
We responded:
"Thank you, Karma! I'm so happy to hear that working with Carrie has been helpful for you. We're grateful to have her on our team. If you need anything else, feel free to reach out!"
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Sharon Clingman

December 12, 2024

5  out of  5
rating by Sharon Clingman
"Exceptional service from this office. They are knowledgeable, helpful, courteous, and go the extra mile to resolve your problem. Thankful for their help!"
We responded:
"Thank you, Sharon, for sharing your experience! I'm glad our team could assist you effectively and provide the support you needed. We're grateful for your feedback and look forward to helping you again whenever you need us."
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chessman55

November 11, 2024

5  out of  5
rating by chessman55
"Had a review of all my policies. Made a few changes and actually saved money. Staff was very friendly and informative."
We responded:
"Thank you for sharing your experience! I'm glad to hear that our review of your policies led to some savings. It's wonderful to know that our team was friendly and informative. If you have any further questions or need assistance in the future, we're here to help. - Scott Davidson - State Farm Insurance Agent, Independence, MO"
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Adam Soules

October 14, 2024

5  out of  5
rating by Adam Soules
"Awesome job"
We responded:
"Adam, thank you for the fantastic review! I'm happy to know you had a great experience with our team. If you ever need further assistance, don't hesitate to reach out. - Scott Davidson - State Farm Insurance Agent, Independence, MO"
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Paul Marra

October 3, 2024

5  out of  5
rating by Paul Marra
"I always have excellent help and service at Scott Davidson’s office."
We responded:
"Paul, thank you for your kind words! I'm happy to know that you consistently receive excellent help and service at our office. We truly appreciate your support and look forward to assisting you with any future needs. - Scott Davidson - State Farm Insurance Agent, Independence, MO"
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Jan Sause

September 30, 2024

5  out of  5
rating by Jan Sause
"We have been so pleased with both our agent Scott Davidson, and staff Carrie Valentine and Jane. Always so helpful any time with whatever our needs are. We have had claims in the past that were taken care of promptly and fully. Everyone in this office is extremely knowledgeable, friendly, and professional. Highly recommend this group for any and all insurance needs."
We responded:
"Jan, we are happy to hear about your positive experience with Carrie and Jane. It's wonderful to know that our team was able to assist you promptly and fully with your claims and provide knowledgeable, friendly, and professional service. We appreciate your kind words and look forward to continuing to serve you. - Scott Davidson - State Farm Insurance Agent, Independence, MO"
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Don Sievers

September 27, 2024

5  out of  5
rating by Don Sievers
"Scott and his staff are great to work with. They keep our coverages updated and are always available to help out when we need them. We would recommend to anyone looking a good agent and office staff."
We responded:
"Don, thank you for your wonderful review! I'm glad to know that you find our team helpful and attentive to your coverage needs. We truly appreciate your recommendation and are always here to assist you whenever needed. Your satisfaction is our priority! - Scott Davidson - State Farm Insurance Agent, Independence, MO"
Profile photo of Martin Prins

Martin Prins

September 26, 2024

4  out of  5
rating by Martin Prins
"Great team willing to help in any way. Scott certainly stood up for me."
We responded:
"Martin, thank you for your kind words and positive feedback! I'm glad our team could assist you and that you felt supported. We always strive to stand up for our clients and provide the best service possible. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Scott Davidson - State Farm Insurance Agent, Independence, MO"